Cancellation and Refunds Policy

If recurring paid plans are enabled, you may cancel future renewals from account settings or by contacting support before the next billing date.

Cancellation stops future billing. It does not automatically refund past charges unless the charge qualifies under this policy or applicable law.

For a first purchase of a paid digital plan, you may request a refund within 7 calendar days if the plan has not been substantially used.

We may decline refunds connected to heavy usage, abuse, fraud, repeated refund behavior, violation of our Terms, chargeback misuse, or purchases already refunded.

Renewal charges are generally non-refundable once a new billing period begins unless required by law or caused by a billing error.

If you see a failed, duplicate, or unauthorized charge, contact support with your account email, payment ID, order ID if available, amount, and payment date.

Approved refunds are initiated through Razorpay or the payment provider used for the transaction and are normally returned to the original payment method.

For cancellation or refund help, email hello@gmatvault.com.